Drive the Road Leadership

This class will transform leadership potential into reality. At Drive the Road Leadership, we understand that learning leadership skills is critical to creating a great culture and developing your leaders.

The Drive the Road Leadership philosophy will equip students to bring back a philosophy of leadership that can be physically applied in the work environment.

It’s a philosophy that allows the leader to share his/her vision, establish goals, points everyone in the same direction and develop a total team concept in the work environment. It also allows for accountability, growth and empowerment of your staff.

During this eight-hour class, attendees will learn:

• How to identify and develop their leadership style and traits to effectively lead others

• To empower their staff using our Drive the Road Leadership philosophy

• The importance of 360-degree communication and way to ensure effective communication in your organization.

• Conflict resolution and accountability as a leader

• Be given tools to provide feedback, including scenario-based training to practice the skills

This class is highly interactive, and the skills learned will make an immediate impact in your organization.

The Drive the Road Leadership philosophy will positively change your work environment.

Drive the Road Leadership Advanced

Developing strong leaders is essential for personal and organizational success. The Drive the Road Leadership Advanced class builds on the knowledge and skills learned in the Drive the Road Leadership class.

Throughout the course, interactive discussions, practical exercises and scenario-based learning help to equip attendees with advanced knowledge and skills for their leadership success.

The advanced leadership class covers topics essential for effective leadership. Topics covered in the class include:

* Writing Personal Leadership Statements - Attendees learn to craft personal leadership statements that reflect their values, vision, and leadership style that align with your organizational vision, mission, and values. These statements serve as a foundation for their leadership journey.

* Staying out of the HR Ditches - attendees learn about key federal employment acts such as the Civil Rights Act, Fair Labor Standards Act, Family Medical Leave Act, Americans with Disabilities Act, and Uniformed Services Employment and Reemployment Rights Act. Knowing the basics related to HR is crucial to keeping leaders from making mistakes that could land them in the HR ditches. Attendees will understand the vital role that Human Resources has in supporting their organization.

* Delegation- Attendees learn the steps to delegate tasks appropriately to empower team members.

*Personal Improvement Plans (PIPs) - Attendees learn to create and implementing Personal Improvement Plans (PIPs) to support the growth and development of team members. This involves setting clear goals, providing constructive feedback, and offering resources for improvement. In this class attendees will practice writing PIPs.

This class uses interactive discussion, practical exercises and scenarios to increase leadership knowledge and skills to lead with confidence, integrity, and compassion in your workplace.

Serve, Support, Sustain: Drive the Road for Telecommunicators

This class is for public safety telecommunicators, communications training officers, communications supervisors, and administrators in the communications center

Public safety telecommunicators are often the first, and sometimes the only, connection between the public and an agency. In the most critical moments, how they communicate shapes outcomes, trust, safety, and the overall perception of the organization.

This four-hour training is designed specifically for telecommunicators and focuses on how they show up in the moments that matter most. Through interactive discussion and guided self-reflection, participants explore how their voice, choices, and daily interactions impact callers, responders, coworkers, and the overall culture of the communications center.

The course is built around three practical pillars: Serve, Support, and Sustain.

· Serve focuses on supporting callers in crisis and responders in the field with clear, calm, and confident communication.

· Support focuses on strengthening teamwork and culture inside the communications center.

· Sustain focuses on protecting mental health and building resilience in a high stress profession.

Participants will gain practical strategies they can apply immediately on shift, including communication under pressure, supporting responders, contributing to a healthier work environment, and managing the stress that comes with public safety communications.

The goal of this course is to strengthen the ability of public safety telecommunicators to serve callers and responders effectively, support a healthy communications center culture, and sustain themselves through the stress and demands of the profession.

At the end of the class participants will be able to:

• Describe communication techniques that help callers stay regulated and cooperative during crisis situations, including tone, pacing, listening, and validation.

• Explain how telecommunicator communication impacts responders in the field and apply strategies that support clarity, confidence, and operational effectiveness.

• Recognize behaviors that contribute to a positive or negative communications center culture and identify ways to support coworkers during routine and high stress shifts.

• Differentiate between what can be controlled, influenced, and not controlled in the communications environment and apply this framework to manage stress more effectively.

• Identify practical strategies to support mental health and resilience, including regulation, recovery, gratitude, and connection with others.

• Create and articulate a personal clarity statement outlining how they will serve, support and sustain in their role as a public safety telecommunicator.

Participant learning will be assessed through facilitated discussion, instructor observation of participation, guided reflection prompts, creation of personal clarity statement, and completion of a course evaluation. This course does not include formal testing or scenario-based evaluation.

Course Timeline: 4-hour course

Tactical Planning for Large Event Gatherings and Search Warrants

Tactical Planning for Large Event Gatherings and Search Warrants is an 8-hour course of instruction for agency administrators and leaders, supervisors, investigators, and Task Force Officers.

The Course will guide students on tactical planning for large events, search warrants, and critical incidents. The student will set tactical plans for large events, fairs, parades, concerts, and search warrants. Students will discuss command structure communications, unified command, resource staging, and considerations.

The course involves 8 hours of classroom instruction, including tabletop exercises, reviews of operational plans utilized during recent events, and discussion on writing after-action reports for these events.

Included in this class will be:

* Design and implementation of operational plans, importance of ingress and egress routes, perimeter, orientation maps and grids for operational planning, traffic control points, and staging areas, including for media, evacuations and the use of evacuation vehicles, medical notifications for mass casualty events.

* Use of the Incident Command System, learn how to establish unified command, set up a Tactical Operations Center, communication and operational plan dispersion, briefing, debriefings and after-action reports, Isolate Contain Evaluation Report, reporting and checking in to a major incident

* Situational Awareness and suspicious behavior, contingency planning, drones for pre-event surveillance, and staging resources strategically

* Multiple threat situations, barricaded subjects, hostage situations, ambush situations, and directive fire

*Immediate action teams, citizen and officer-down rescue formations, safety priorities and mission priorities.

During the class, operational plans and after-action reports will be reviewed.

Students will need to bring a computer to the course with the ability to hook to Wi-Fi and use PowerPoint.

Students will conduct tabletop exercises, design operational plans and conduct after action debriefs.

Patrol Response to High-Risk Calls for Service & Critical Incidents

Patrol Response to High-Risk Calls for Service & Critical Incidents is an 8-hour course of instruction for first-line supervisors and patrol staff.

The Course will guide supervisors and officers on how to respond to critical incidents, develop tactical approach plans, provide guidance on additional resource considerations, and discuss staging, barricade tactics, and scene management. The responding officer will learn how to tactically plan while responding to the scene, contingency plan, and develop tactical plans to work through the situation safely. This course would also discuss how to transition the situation to a SWAT response if needed.

The course involves 4-hour classroom instruction followed by 4 hours of scenario execution. The student will need a computer with PowerPoint and internet capabilities to design tactical plans.